There’s a lot of talk in New Zealand at the moment about our hopeless broadband. For example, The Herald has had a few posts about it lately:
How fast is your internet connection?:
Not a day goes by when the nzherald.co.nz inbox hasn’t got mail from angry internet subscribers who are paying for one thing and getting a whole lot less. …Take the test at Speedtest.net and let us see just how quick your connection is.
Broadband backlash continues – your reaction:
It’s very easy to shrug off poor line speed — ISPs have been doing it for years. But now we know for sure that there are tens of thousands of other New Zealanders in the same, leaky, broadband boat.
Quite a lot of the discussion revolves around Telecom, who captured a huge share of the market. I’m with TelstraClear. Until last month I was on the 10Gb package, meaning I could download up to 10 Gb of data per month. The maximum speeds are listed at: 4 Mbps downstream / 2 Mbps upstream.
A month ago I switched to the 20Gb package since I’m downloading a lot more video and audio content, as is my partner. Nominally that has the same maximum speeds. The other day though I received an email with this news:
for no extra charge your broadband download speed will be increased from 4Mbps to 10Mbps!
There is nothing you need to do to receive your increase. Your plan will be upgraded some time between now and the 1st of August.
I took the speed test this morning and found this result: 4271 Kbps downstream, 1883 Kbps upstream: 
Those numbers are about the same as when I took the test a week ago. They also revealed a latency to the Auckland server about 500 kilometres away of around 22ms. I need some education on latency — I actually have no idea whether 22ms is good bad or indifferent.
Wherever you are in the world, give the Speedtest a try: they have servers all over and offer comparisons between your results and results from your ISP, your counry, your region and other countries if you like. You can even take the test repeatedly and download your results history.
Oh, and to learn a bit about the undersea cable that connect New Zealand with the rest of the Internet world check out Colin Jackson’s post and links: Submarine cables — our world is wrapped in fibre:
New Zealand got its first Cook Strait cable in 1865, and its first international cable was laid by the government in 1876 from Sydney to Cable Bay in Nelson.
…the main cable we rely on is called Southern Cross. … Southern Cross is in the middle of an upgrade to about 1.2 Terabits per second capacity — that sounds like an unbelievable number until you realise that it only means the contents of a modern PC’s hard drive every second for the whole cable.
…The Southern Cross is really a ring of cables rather than just one cable. It forms a ring passing through Auckland, Sydney, California, Hawaii and back to Auckland.
…Having excellent connections back to the rest of the world is crucial to New Zealand if we want to be less reliant on primary produce like we keep saying we do.
These Posts may interest you too:
- TelstraClear, are you embarrassed yet? YouTube Video Speed History clearly shows how awful TelstraClear is for playing YouTube videos: one third the global speed, and half the average New Zealand speed. ...
- Broadband that hits the wall faster Soon we can reach the download limit even faster. I want a more generous limit, not higher speed for my broadband connection. ...
- Computerworld – Satellite broadband blasts off in New Zealand Computerworld’s article Satellite broadband blasts off in New Zealand tells us: The launch of the world’s largest telecommunications satellite, iPSTAR, means … local users will soon be enjoying their share...
- Go broadband How do you connect to the Internet? If you use your own computer, rather than a public connection, your choices are between dial-up and broadband. [First published July 2006.] A...
- Kiwis get broadband The number of New Zealand homes using broadband to connect to the Internet has doubled in the last 3 years. 80% of the total population use the Internet. ...

{ 4 comments… read them below or add one }
No one seemed to freaked out by the discovery that Telecom has a monopoly on residential in the CBD – why not? http://sandy.terapad.com/index.cfm?fa=contentNews.newsDetails&newsID=26260&from=list
Hi Miraz,
Ran the test yesterday (also TelstraClear 20Gb Plan) with about the same results you had. What I find amazing is, that that about equates to 2/4Mbits! I’ll test it this afternoon and see if I can get 10Mbit
In the whole broadband discussion THE most annoying thing is the complete lack od flatrates i.e. uncapped plans. I Germany you can buy a ADSL connection 4/16Mbit without cap for a bout $20-25! I’ve got a friend he’s got a deal with unlimited calls within Germany with his landline AND the mobile phone they supplied and unlimited 16Mbit ADSL for about…….$60!!!!
We’re VERY far off that mark here. I can’t understand why government doesn’t force the hand of the telcos. This is our best hope for the future! As costs for fuel rise and eco-friendly is in every mouth communication will be the thing that saves the NZ economy ….. if we have a descent standard.
Oh and I’m so happy I have TelstraClear Cable. They are by no means perfect but they are a LOT better than Telecom from what all ADSL users tell me.
Cheers
Oliver
Ok, tested the connection now and it’s still 2/4Mbit. I tested with speedtest.com.
I’ve been running the test daily and speeds seem to have increased. This morning’s result is the best yet:
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