Apple Mail solves Gmail attachment problem

03 November 2008 · 0 comments

I often receive Word files or PDFs by email. It’s not a problem — I use Gmail’s web interface for handling my email and often choose to view the attachment as HTML or in Google Docs. Sometimes I download them and view them on my own machine. The other day though I received a Word [...]

I often receive Word files or PDFs by email. It’s not a problem — I use Gmail’s web interface for handling my email and often choose to view the attachment as HTML or in Google Docs. Sometimes I download them and view them on my own machine.

The other day though I received a Word file I needed to download onto my Mac and view there. I downloaded the file and then tried my usual methods for opening Word files: view in TextEdit or Pages.

Something was wrong though, and although I tried all kinds of things I could not get that file to open.

Eventually I emailed my correspondent and asked for the file as a PDF. I needed to view the document, but not edit it, so PDF would work fine.

Except it didn’t. The PDF arrived, I downloaded it and then was unable to open it, whatever application I tried.

This was bizarre. I routinely open Word files and PDFs without trouble.

Then I had an idea. I opened Apple Mail and grabbed the attachments. Both opened just fine after downloading with Mail.app.

I don’t know if this is related to the ‘noname’ bug, but if it strikes you try using a different mail software and see if that helps.

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