For the last year it’s seemed like my Internet connection has gone downhill. A few times I’ve rung the Helpdesk, but nothing much came of it. A short outage which comes back of its own accord isn’t that unusual. This last week though the connection was dropping a good half dozen times a day, for no particular reason. I’d be half way through checking my bank statement or sending an email, or checking out a web page when everything would stall and I’d see that darned flashing orange light on my Com 21 cable modem.
This time the Helpdesk arranged a technician to visit (next day, amazingly enough!) and he confirmed a 50% dropout rate on the rather slow pings, and not just from my machine through an Airport network, but from his laptop with a direct ethernet connection.
Out came a sparkling new Motorola Surfboard 5100 modem, accompanied by a new static IP address. Ping times have been halved (or better) and no dropouts!
It took me a few seconds to make the necessary change in my direct Ethernet settings and only a few moments to use the Airport Admin Utility to change the relevant addresses for my Airport Express.
Now the Internet seems blazingly fast again and I predict a substantial drop in the number of four-letter words being uttered.